Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal information Mr & Mrs Chicken collects when you use our website or place an order, how we use it, and the choices you have.

This policy is issued in compliance with the Nigeria Data Protection Act 2023 (NDPA) and the General Application and Implementation Directive (GAID) issued by the Nigeria Data Protection Commission (NDPC) in 2025.

1. Who We Are

Mr & Mrs Chicken is a food truck business based in Abuja, Nigeria, operating the website mrandmrschicken.com.

Under the Nigeria Data Protection Act 2023 (NDPA), we are the Data Controller for the personal information you provide through our platform.

Our processing activities are governed by the NDPA and the General Application and Implementation Directive (GAID) issued by the Nigeria Data Protection Commission (NDPC) in 2025.

2. Information We Collect

We collect the following types of personal information:

When you place an order:

• Full name
• Phone number
• Email address
• Payment information (processed securely through Paystack and Flutterwave; we do not store card details)
• Order history

When you submit a catering enquiry:

• Name and contact details
• Event information provided in your message

When you use our website:

• IP address and browser type (collected automatically)
• Pages visited and time spent on the site
• Device type and operating system

3. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Send you order confirmations and updates
• Respond to catering enquiries
• Improve our website and service experience
• Contact you about promotions or offers if you have opted in
• Comply with our legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

4. Payment Processing

All payments are processed through Paystack and Flutterwave, which are PCI-DSS compliant payment platforms.

Mr & Mrs Chicken does not receive or store your full card details. Please review the privacy policies of these platforms for full details on how they handle your payment data.

5. Legal Basis for Processing

Under the NDPA 2023, we process your personal data on the following lawful bases:

• Contract — to fulfil your order or catering booking
• Legitimate Interests — to improve our service and protect our business
• Legal Obligation — to comply with applicable Nigerian law
• Consent — for marketing communications, which you may withdraw at any time

6. Data Sharing

We may share your information with:

• Payment processors (Paystack and Flutterwave) to complete your transaction
• Service providers who assist with website hosting and technical operations under strict confidentiality agreements
• Nigerian authorities or regulators where required by law

No other third-party sharing takes place without your explicit consent.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law.

Order records are retained for a minimum of 12 months for operational and accounting purposes.

8. Cookies

Our website uses cookies to support basic functionality and improve your browsing experience. Cookies are small text files stored on your device.

You may disable cookies in your browser settings, although this may affect certain features of the website.

9. Your Rights Under the NDPA

Under the Nigeria Data Protection Act 2023, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, subject to our legal obligations
• Object to or restrict how we process your data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

To exercise any of these rights, please contact us using the details below.

10. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

However, no internet-based system is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to external platforms such as Instagram and TikTok. We are not responsible for the privacy practices of these platforms. Please review their respective privacy policies before engaging with them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on our website with a revised date. We encourage you to review it periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: